UX/UI Design

Elevating User Experiences Through Intuitive Design

We specialize in product UX/UI design that puts the user at the center of the digital experience. Our approach blends creativity with strategic thinking to deliver solutions that not only look great but also function seamlessly and intuitively.
Our capabilities

Guiding Your Vision with Versatile Design Expertise

User Research

Conducting comprehensive user research to gain insights into user behaviors, needs, and pain points, informing design decisions and ensuring alignment with user expectations.

Wireframing and Prototyping

Creating wireframes and interactive prototypes to visualize the structure, layout, and functionality of digital products, allowing for early validation and iteration

UI Conceptualization

Developing visual design concepts and themes that reflect the brand identity and user preferences, setting the tone for the overall look and feel of the product.

UI Design

Crafting pixel-perfect user interfaces with attention to detail, consistency, and aesthetics, ensuring a polished and cohesive visual experience across all touchpoints.

Design System

Establishing design systems and component libraries to maintain consistency and efficiency in design and development, streamlining the creation of future product iterations.

Iteration and Improvement

Embracing an iterative design process that allows for continuous improvement based on user feedback, evolving business requirements, and emerging design trends.

Usability Testing

Conducting usability testing and gathering feedback from real users to identify usability issues, validate design decisions, and optimize the user experience.

Our Process

We use user-centric design process that drives real actions that meet your business goals.


Expectation and deliverable

Timeless Quality

We prioritize enduring excellence, ensuring your product embodies sophistication across all senses, seamlessly blending the physical and digital realms

Expertise and tool

You only want highly skilled professionals and cutting-edge resources for your needs. Our team of seasoned experts uses the latest design tools and techniques to deliver innovative, high-quality solutions.

Handover with care

We ensure a seamless transfer of all project deliverables. This includes the final design files, documentation, design systems, and any necessary assets. We also provide guidance on implementation and maintenance to help you take charge of the assets with complete confidence and certainty.
Head of Mystic Lab
We handle a company's entire design spectrum, all the way from the foundational design work in marketing through delightful product design and scalable systems that sustain cohesive growth.

Frequently asked by you, answered by us

This is Jason, Mystic Lab’s manager. Feel free to text him and get all the answers you need.
What can our UI UX design agency do for you?

Whether it's for web app design or mobile app design, what we do as a UX UI agency or app design company are producing product design or visual design outcomes that enhance both your user experience and critical metrics—e.g., better conversion rate, retention rate, etc.).
We have web designers, graphic designer, and UX designers that conducts design thinking to help design driven company to make better informed design decision through data – resulting in a better user experience & user interface design.

What makes Mystic different from other UI UX design agencies?

Over the past 3-plus years, our UI/UX design agency has delivered a 100% success rate through our data-driven design process for all our clients. Beyond mere words, every design project we've collaborated on has launched successfully.We uphold our standard not merely because there are many competent UI agencies out there but to reinforce our pride in being the best design agency that utilises data-driven design methodology.

What is the average time it would take for us to complete UI UX design projects?

Similar to what you would expect from a UI UX design firms, a UI/UX design project typically takes 3-6 months. This includes conducting user research or UX research, visual or UI design, data and usability testing, user journey map creation, and A/B testing.

The completion time varies based on the project's features; we've launched products in as short as 30 days, while others might take longer.More complex digital platforms, such as enterprise software comprising numerous unique internal and external features, will take longer than a single landing page website.

However, sometimes, a project only requests specific UX design services, which would require less time for our user experience designers to fulfil. As a client-first UX UI design firm, we can fit our timeline into your schedule.

What does a UI/UX design agency do?

UI/UX design agency primarily focuses on the user interface (UI) and user experience (UX) design across various platforms and devices, whereas a web design agency emphasizes designing websites specifically.A UI UX agency, sometimes called a UI design agency or UI UX company, specialises in creating intuitive, engaging, nd visually appealing interfaces for products, apps, and websites. Their scope often extends to:Analyzing user needs and behaviors.Crafting seamless user journeys across platforms.Designing interfaces for mobile apps, software, and websites.Continuous optimisation based on user feedback and testing.Such agencies are sought after for their expertise in creating user-centric designs, with some regarded as top UX design companies or premier UX design firms.

Are we available for short / long-term hire or UI UX design partnerships?

Yes, we offer a comprehensive design subscription starting at $2,999/monthly.This means you'll be getting an entire superstar team of UI designers and UX designers for the price of one without the HR process.

This is a perfect solution if you want to expand your design department but are unsure if you need an in-house solution.In this subscription, you're entitled to unlimited design requests, which will be delivered individually in the order they were received.

What kind of UI/UX design services do you offer?

We offer a set of UI/UX services: product research, design research, user journey mapping, wireframes, creating components and design system. The final step is testing.